Policies

Privacy & Confidentiality

We respect your privacy and the confidentiality of any material you share with us. All our employees and agents sign confidentiality agreements which bind them to uphold our policies. We recognise the value and sensitivity of commercial information and ensure that any information you supply will be held in strictest confidence and not be passed on to any other parties.

Ethical Marketing

We operate an ethical marketing policy. We are fully compliant with telephone preference service regulations (both corporate and domestic) and have committed to decline any business which might require us to cold call people at home, irrespective of their registration status. We use permission-based, opt-in email and e-marketing, whether on our own behalf or that of our clients. This means we only send information to people who, to our knowledge, will find it relevant, or have explicitly expressed an interest in receiving it. Recipients of material we send by email can unsubscribe at any time and we will respect their wishes.